Welcome to Algominds! These terms and conditions outline the rules and regulations for the use of our website and services.

Summary of Key Rights

The Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 provide that, in most cases, you may cancel your order within 14 days and receive a full refund on digital content not yet accessed or downloaded. Key points include:

• You do not have the right to cancel once a download or use of our digital services has started, provided you have been informed of this and acknowledged it.

• The Consumer Rights Act 2015 states that digital content must be as described, fit for purpose, and of satisfactory quality.

• If your digital content is faulty, you are entitled to a repair or replacement, or, if unresolved, a refund.

• For more information on these rights, please consult Citizens Advice or call 0808 223 1133.

1. Introduction

1.1 By clicking “Accept,” making a purchase, or otherwise using our Services or digital content, you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree, please discontinue use of our Services immediately.

1.2 References to “you” and “your” include any person or entity who accesses, uses, or purchases our Services on your behalf.

1.3 Legal Entity: Algominds.ai is owned and operated by a UK-registered private limited company. Our principal place of business and registered office is at 124 City Road, London, United Kingdom, EC1V 2NX, and we are governed by the laws of England and Wales. Further company details are available upon request.

1.4 You acknowledge that additional terms from any third-party platforms or applications through which we provide our Services (e.g. app stores, hosting platforms) may also apply. In the event of a conflict, these Terms will generally take precedence unless otherwise stated.

1.5 Business Use: Our Services are primarily intended for businesses and professional clients. If you use our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms. Provisions in these Terms relating to consumer rights apply only if you are an individual using the Services for personal (non-business) purposes.

1.6 Additional Agreements: If you have a separate written agreement with us (such as a service contract or Statement of Work), that agreement is in addition to these Terms. In case of any conflict between these Terms and any signed written agreement, the terms of the signed agreement will prevail for the specific services it covers.

2. Key Consumer Rights

2.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers (not businesses) generally have 14 days to cancel their order and receive a full refund for digital content not yet accessed or downloaded.

2.2 This 14-day right to cancel does not apply once you have started downloading or otherwise accessing our digital content, provided we have informed you of this and you have acknowledged the waiver of the cancellation right.

2.3 Under the Consumer Rights Act 2015, our digital content must:

• Be as described,

• Be fit for purpose, and

• Be of satisfactory quality.

2.4 If digital content we provide is faulty, you have the right to request a repair or replacement, or a refund if the issue cannot be resolved. For more detailed guidance on your consumer rights, please visit the Citizens Advice website or call 0808 223 1133.

3. Information We Provide

3.1 Pre-Contract Information: Before forming a legally binding contract, we will supply you with relevant information about the Service. This information may be found in your order confirmation email or provided upon request (for example, by contacting us at (contact@algominds.ai). This pre-contract information, along with these Terms, forms the basis of our contract with you.

3.2 By proceeding with a purchase or Service, you acknowledge that you have received all necessary pre-contract information either via our website, proposal, or direct communication.

4. Right to Cancel

4.1 14-Day Cancellation Period (Consumers Only): If you are a consumer, you may cancel your contract with us within 14 days of purchase without giving any reason, provided you have not yet accessed, activated, or downloaded the digital content or Services. Once you have accessed or begun using the digital content or Service, your right to cancel that item ends.

4.2 How to Cancel: To exercise your cancellation right, you must inform us clearly. Please email support@algominds.ai or write to us at our contact address (see “Contact Information” below) with your decision to cancel. We will confirm receipt of your cancellation request by email.

4.3 Effects of Cancellation: If you cancel within the eligible period and conditions, all payments we received for the cancelled Service will be refunded in full, using the same payment method you used for the initial transaction (unless we have agreed otherwise). Refunds will be processed as soon as possible after we receive and acknowledge your cancellation.

4.4 Business Clients: If you are using our Services for business purposes, the statutory 14-day cancellation period does not apply. Cancellation and refund terms for business clients are governed by your contract with us or our policies. Unless otherwise stated in a signed agreement or required by law, once we have begun work on a Service or you have been given access to our Service, payments are non-refundable and any cancellations outside agreed trial periods will not relieve you of any fees owed.

5. Our Services & Content

5.1 Scope of Services: We offer a range of AI-driven solutions including mobile and web app development, workflow automation, an AI sales development representative (“AI SDR”) product for lead generation, SaaS tools, website design and development, and digital marketing services (collectively, our “Services”). Any customizations or add-ons may incur separate fees as detailed in your proposal or order confirmation.

5.2 AI Technology & Expectations: We use AI-based systems to generate or enhance content and provide our Services. While we strive for accuracy and effectiveness, results may vary due to the nature of AI and external factors (e.g. changes in third-party platforms or consumer behavior). We do not guarantee specific outcomes or metrics (for example, a particular number of leads, conversions, app downloads, or engagement rates) except where expressly agreed in writing or required by law.

5.3 No Guarantee of Performance: External elements beyond our control (such as market conditions, updates to advertising or social media platforms, or shifting user preferences) can affect the performance of our Services. While we aim to deliver positive results, you acknowledge that we are not liable for not meeting any performance expectations unless otherwise required by law.

5.4 Use of Client Materials: You confirm that you have the necessary rights or permissions to any content, data, or materials you provide to us for use in the Services. You grant us a license to use, reproduce, and modify such materials solely for the purpose of delivering the Services to you. If you provide content or data (including personal data of third parties such as your customers or leads), you are responsible for ensuring you have lawful grounds to do so. Any breach of a third party’s intellectual property or privacy rights by you may result in immediate suspension or termination of Services, and you agree to indemnify us for any loss resulting from such a breach.

5.5 Third-Party Platforms: Some of our Services may involve accessing or using your accounts on third-party platforms on your behalf (for example, running outreach campaigns through your LinkedIn account or integrating with other software you use). If you choose to connect or provide us access to a third-party account, you represent and warrant that you have the authority to do so and that our use of that account to perform the Services is permitted by the third party’s terms of service. We will use any such access solely for the purposes of providing our Services to you, and we will not store your third-party login passwords (any authentication is handled via secure tokens or similar methods). You acknowledge that third-party platforms are outside of our control. Accordingly, we are not liable for any restrictions, blocks, or other actions those platforms may take against your account as a result of activities conducted through our Services, except to the extent caused by our breach of these Terms or applicable law. It is your responsibility to ensure that our use of third-party platforms on your behalf (e.g. volume of messages sent via LinkedIn) complies with that platform’s policies and any applicable law.

6. Intellectual Property Rights

6.1 Ownership: We (or our licensors) retain ownership of all intellectual property rights in any code, algorithms, designs, software, or other materials created or used in the course of providing the Services. Using our Services or deliverables does not transfer any ownership of our intellectual property to you. You may not claim any proprietary interest in our software, algorithms, or materials, even if they are customized for your use.

6.2 Limited License to You: Upon full payment of any fees due, and subject to these Terms, we grant you a non-exclusive, non-transferable license to use the deliverables or outputs of our Services for your internal business purposes (or personal purposes, if you are a consumer). This license allows you to use and display the work product we provide to you, but only for your own use. You may not sell, sublicense, distribute, or otherwise exploit our deliverables to or for the benefit of any third party without our prior written permission.

6.3 Restrictions: You agree not to modify, reverse engineer, decompile, or create derivative works from our deliverables or any of our intellectual property, except to the extent you have our explicit written consent or such actions are permitted by law without the possibility of contractual waiver. Unauthorized use of our intellectual property or deliverables is a breach of these Terms and may result in termination of Services and legal action to protect our rights.

7. Usage Restrictions & Indemnification

7.1 Prohibited Uses: You shall not use our Services or content for any unlawful purpose or in any manner that violates these Terms or any applicable laws. This includes, without limitation, using the Services to send unsolicited mass communications (“spam”) in violation of applicable laws, to harass or impersonate others, or to engage in any activity that infringes upon the rights of others. You also agree to abide by any third-party platform’s acceptable use policies when we are using such platforms on your behalf; for example, you will not use our Service to automate actions on LinkedIn or other platforms in a manner that violates those platforms’ terms of service.

7.2 Indemnification: You agree to defend, indemnify, and hold us harmless against all claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to (a) your breach of these Terms, (b) your misuse of our Services, or (c) your violation of any third-party rights or applicable laws. This means that if a third party (for example, a social media platform or an individual) brings a claim against us due to your actions — such as content you provided, campaigns you ran using our Service, or unauthorized use of someone else’s data — you will cover our costs and damages, to the fullest extent permitted by law.

8. Account Setup

8.1 Account Eligibility: You must be at least 13 years old to create an account on our platform. If you are under 18, you may only use the Services under the supervision and with the consent of a parent or legal guardian. By creating an account, you represent that you meet these age requirements.

8.2 Account Security: You are responsible for maintaining the confidentiality of any login credentials associated with your Algominds account. Do not share your username or password with others. If you suspect any unauthorized access to or use of your account, you must notify us immediately so we can help secure your account. We are not liable for any loss or damage arising from your failure to safeguard your account information.

8.3 LinkedIn/Third-Party Login: If our platform allows you to sign in or integrate via a third-party service (such as LinkedIn OAuth), you are responsible for maintaining the security of your third-party account as well. We do not receive or store your third-party password when you use such login methods. Any tokens or credentials provided to us by the third-party service will be used only to the extent necessary to provide our Services to you.

9. Orders & Contract Formation

9.1 Placing an Order: When you place an order for our Services (for example, by signing a proposal or completing an online purchase), you acknowledge that we may begin work or provide access to digital content immediately upon confirming your order. By placing an order, you agree that if we start performing the Services right away at your request, you may be waiving any remaining statutory cancellation period for those Services once performance has begun.

9.2 Order Confirmation & Acceptance: A contract between you (or your business) and Algominds.ai is formed only when we send you a formal order confirmation or sign a written agreement. We reserve the right to decline or cancel an order prior to confirmation for any reason (for example, due to technical limitations, legal/regulatory constraints, or any other reasonable ground). If we cannot accept your order, we will notify you and refund any payment received.

9.3 Project Timelines: For project-based work (such as developing a custom app or workflow), we will outline estimated timelines and milestones in a separate proposal or Statement of Work. These timelines are good-faith estimates and not guaranteed deadlines. Delays can occur, especially if there is inaction or slow response on your part, unforeseen technical challenges, changes in third-party platforms (e.g. an API change on LinkedIn), or other events outside our control. We will communicate with you about any material delays, and both parties will make reasonable efforts to stay on schedule.

10. Payment Terms

10.1 Accepted Payment Methods: We accept commonly used payment methods such as credit cards and debit cards. We may also accept other forms of payment (for example, bank transfers or online payment services) as specified in your invoice or during checkout. All payments must be made in accordance with the instructions we provide.

10.2 Pricing & Currency: Our fees are typically quoted in Great British Pounds (GBP £), unless otherwise stated. Applicable taxes (such as VAT) will be added as required by law. If we quote fees in a different currency or on a tax-exclusive basis, this will be made clear in the pricing information or invoice.

10.3 Invoices and Payment Due: For services billed via invoice (such as custom projects), payments are due within the timeframe stated on the invoice (e.g. 7 or 14 days from invoice date) unless otherwise agreed in writing.

10.4 Late Payments: If payment is not made by the due date, we reserve the right to suspend work or access to Services until all outstanding amounts are paid in full. In the event of significantly overdue payments, we may also terminate the Services for breach (see Termination section) and/or charge statutory interest or late fees as permitted by law.

10.5 Refunds: Refunds, if applicable, will be handled in accordance with Section 4 (Right to Cancel) or as specified in your contract with us. Outside of any legal obligations or explicit promises, payments for Services (especially those delivered on a subscription or project basis) are generally non-refundable once work has begun or access has been provided.

11. Privacy & Data Protection

11.1 Privacy Policy: Our collection, use, and storage of personal data in connection with the Services are described in our Privacy Policy, which is available on our website and incorporated into these Terms by reference. By using our Services, you agree to the practices described in the Privacy Policy, including how we handle your data.

11.2 Data Transfers & Third-Party Processors: You agree that we may use reputable third-party service providers to host or process portions of the Service (for example, cloud hosting providers, analytics services, AI engines like OpenAI, or payment processors). This may involve transferring your data to jurisdictions outside of your own (including outside the UK/EEA) for processing or storage. We will ensure any such transfers comply with applicable data protection laws by using appropriate safeguards as detailed in our Privacy Policy.

11.3 Data Security: We implement industry-standard security measures to protect your data. However, no method of electronic storage or transmission is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security of data. You acknowledge that you provide your personal data and use our platform at your own risk with respect to potential data breaches or unauthorized access.

11.4 Client Data & Campaigns: If our Services involve handling personal data on your behalf (for instance, managing a contact list for an AI SDR campaign or building an app that collects user data), we will treat that data in accordance with our Privacy Policy and any data processing agreement we may have with you. You are responsible for ensuring that you have the right to collect and provide such data to us for processing.

12. Termination & Suspension

12.1 Termination by Us: We may terminate or suspend your access to our Services immediately if you violate these Terms, violate applicable laws in connection with your use of the Services, or engage in any behavior that in our judgment materially harms our rights or the rights of others. We may also terminate the Services if continued performance becomes unfeasible or legally prohibited (for example, due to a force majeure event or a change in law that affects our ability to provide the Service). We will make reasonable efforts to notify you of any suspension or termination, stating the reason where legally permissible.

12.2 Termination by You: You may terminate the Services at any time by providing us notice in accordance with these Terms or your contract. However, if you terminate outside of any agreed trial period or cancelation window, you are still responsible for any fees and charges incurred up to the date of termination. Prepaid fees for ongoing services are not typically refundable (unless otherwise stated in a contract or required by law). If you are on a subscription, your termination may take effect at the end of the current billing cycle unless otherwise specified.

12.3 Effect of Termination: Upon termination of services for any reason, any licenses granted to you under these Terms (for example, your right to use deliverables or our software) will end immediately. You must stop using all deliverables, cease accessing the platform, and destroy or return any confidential materials or intellectual property of Algominds in your possession. Any fees owed by you for Services up to the point of termination remain due and payable, and we reserve any legal rights regarding recovery of such fees. Termination of the contract does not affect provisions which are intended to survive, such as intellectual property rights, limitation of liability, and indemnification.

13. Limitation of Liability

13.1 Scope of Liability: To the maximum extent permitted by law, our total liability to you for any losses or damages arising out of or related to this agreement or the Services (whether in contract, tort, or otherwise) is limited to the amount you paid to us for the specific Service that gave rise to the claim. If the claim does not relate to a particular Service, our liability is limited to the amount you paid in the past 12 months. This limitation applies to each incident or series of connected incidents.

13.2 Exclusion of Indirect Damages: We are not liable for any indirect, consequential, incidental, special, or punitive damages of any kind. This exclusion includes, for example, any loss of profits, loss of business opportunity, loss of data, or business interruption that you may suffer, even if we have been advised of the possibility of such damages. We specifically will not be responsible for losses arising from your use of or inability to use the Services, any changes to third-party platforms (like social media account restrictions), or unauthorized access to your data (subject to our obligations under data protection law).

13.3 Statutory Rights: Nothing in these Terms is intended to exclude or limit any liability which cannot be excluded by law. In particular, we do not exclude liability for death or personal injury caused by our negligence, or for our fraud or fraudulent misrepresentation. Some jurisdictions do not allow the exclusion of certain warranties or the limitation/exclusion of liability for incidental or consequential damages; in such jurisdictions, our liability will be limited to the greatest extent permitted by law.

14. Dispute Resolution & Governing Law

14.1 Governing Law: These Terms, and any disputes or claims arising out of or in connection with them or the Services, shall be governed by the laws of England and Wales (without regard to conflict of law principles).

14.2 Jurisdiction: You and Algominds agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or our Services. If you are a consumer and live outside of England and Wales, you may also be entitled to bring proceedings in your local jurisdiction under applicable consumer laws, but nothing in these Terms shall deprive us of the protection of the law of England and Wales to the maximum extent permitted.

14.3 Attempt to Resolve: Before taking any formal legal action, we strongly encourage you to contact us at contact@algominds.ai to discuss your concern. Many disputes can be resolved quickly through open communication. We will endeavor to address any issues in good faith and find an amicable solution.

Contact Information

If you have any questions about these Terms, or if you wish to contact us for any reason (including to provide notice of cancellation or termination), please use the information below:

• Email: contact@algominds.ai

• Address: 124 City Road, London, United Kingdom, EC1V 2NX

Algominds.ai is operated by AI Empowerment Ltd, a company registered in England and Wales. Further information about our legal entity and registration number is available upon request.

Acceptance of Terms

By accessing or using our Services, placing an order, or clicking “Accept” on any prompt or agreement, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you are executing this agreement on behalf of a company or other entity, you represent that you have full authority to bind that entity to these Terms.

Thank you for choosing Algominds.ai. We look forward to serving you with innovative AI solutions and exceptional service!