Summary of Key Rights

The Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 provide that, in most cases, you may cancel your order within 14 days and receive a full refund on digital content not yet accessed or downloaded.

• You do not have this right to cancel once a download or use of our digital services has started, provided you have been informed of this and acknowledged it.

• The Consumer Rights Act 2015 states that digital content must be as described, fit for purpose, and of satisfactory quality.

• If your digital content is faulty, you are entitled to a repair or replacement, or, if unresolved, a refund.

• For more information on these rights, please consult Citizens Advice at www.citizensadvice.org.uk or call 0808 223 1133.

1. Introduction

1.1 By clicking “Accept,” making a purchase, or otherwise using our Services or digital content, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please discontinue use of our Services immediately.

1.2 Any references to “you” and “your” include any person who accesses, uses, or purchases our Services on your behalf, if applicable.

1.3 Legal Entity

• Algominds.ai is owned and operated by a UK-registered private limited company.

• Our principal place of business and registered office is located at 124 City Road, London, United Kingdom, EC1V 2NX.

• The company is governed by the laws of England and Wales.

• Further details are available upon request.

1.4 You acknowledge that additional terms from any third-party platforms or applications through which we provide our Services (e.g., app stores, hosting platforms) may also apply. In the event of a conflict, these Terms will generally take precedence unless otherwise stated.

2. Key Consumer Rights

2.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers (not businesses) generally have 14 days to cancel their order and receive a full refund for digital content not yet accessed or downloaded.

2.2 This right to cancel within 14 days does not apply if you have started downloading or otherwise accessing our digital content, provided we have informed you and you have acknowledged this exception.

2.3 Under the Consumer Rights Act 2015, our digital content must:

• Be as described

• Be fit for purpose

• Be of satisfactory quality

2.4 If digital content is faulty, you have the right to request a repair or replacement, or a refund if the issue remains unresolved. For more detailed guidance, please visit www.citizensadvice.org.uk or call 0808 223 1133.

3. Information We Provide

3.1 Pre-Contract Information
We will supply certain information before forming a legally binding contract, which may be found in:

• Your order confirmation email; or

• By contacting us at support@algominds.ai.

3.2 This information, along with these Terms, forms the basis of our contract with you.

4. Right to Cancel

4.1 14-Day Cancellation Period (Consumers Only)

• You may cancel your contract with us within 14 days without giving any reason, unless you have accessed, activated, or downloaded the digital content or Services.

• Once the digital content or Services have been accessed, your right to cancel for that item ends.

4.2 How to Cancel

• To exercise your right to cancel, please email support@algominds.ai or write to us using the address in the “Contact Information” section below, clearly indicating your decision to cancel.

• We will confirm receipt of your cancellation via email.

4.3 Effects of Cancellation

• If you cancel within the eligible period, all payments received from you for the applicable Service(s) will be refunded in full, using the same payment method used for the initial transaction (unless we mutually agree otherwise).

5. Our Services & Content

5.1 Scope of Services

• We offer AI-driven mobile app development, digital marketing strategies, content creation, and related services (“Services”). Customizations or add-ons may incur separate fees as detailed in your proposal or order confirmation.

5.2 AI Technology & Expectations

• We use AI-based systems to generate or enhance content and services. While we strive for accuracy and effectiveness, results may vary due to the nature of AI and external factors (e.g., platform changes, consumer behavior).

• We do not guarantee specific metrics (e.g., leads, app downloads, engagement rates) except where required by law.

5.3 No Guarantee of Performance

• External elements (such as market conditions, ad platform updates, user preferences) can affect outcomes. We are not liable if performance expectations are unmet beyond legal requirements.

5.4 Use of Client Materials

• You confirm that you have the necessary rights to any content or data you provide, and grant us a license to use such materials for fulfilling our Services. Any breach of intellectual property rights by you may result in immediate termination of Services.

6. Intellectual Property Rights

6.1 Ownership

• We (or our licensors) own all intellectual property rights in the code, algorithms, designs, and other materials used or created when providing the Services.

• You do not acquire any ownership interest in our IP or the IP we develop.

6.2 Limited License to You

• Subject to these Terms, we grant you a non-exclusive, non-transferable license to use our deliverables solely for your internal business or personal purposes.

• You may not sell, lease, or otherwise distribute our deliverables or content to third parties without written permission.

6.3 Restrictions

• You agree not to modify, reverse-engineer, or create derivative works of our deliverables without explicit written consent. Unauthorized use could result in legal action.

7. Usage Restrictions & Indemnification

7.1 Prohibited Uses

• You shall not use our Services or digital content for any unlawful purpose or in any way that violates these Terms or applicable laws.

7.2 Indemnification

• You agree to defend, indemnify, and hold us harmless from all claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your breach of these Terms, misuse of our Services, or violation of any third-party rights.

8. Account Setup

8.1 Account Eligibility

• You must be at least 13 years old to create an account. If you are under 18, parental or guardian consent is required.

8.2 Account Security

• You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access to your account.

9. Orders & Contract Formation

Placing an Order

• By placing an order, you acknowledge that our Services may begin immediately upon confirmation, thereby waiving any remaining 14-day cancellation right once the digital content is accessed or downloaded.

9.2 Order Confirmation & Acceptance

• A contract between you and Algominds.ai is formed only when we send a formal order confirmation. We may decline an order if technical or regulatory circumstances require it.

9.3 Project Timelines

• For project-based work, approximate delivery schedules will be outlined in a separate proposal or statement of work. Delays arising from client inaction, unforeseeable events, or third-party disruptions may extend these timelines.

10. Payment Terms

10.1 Accepted Payment Methods

• We accept credit and debit cards. Additional methods may be introduced at our discretion.

10.2 Pricing & Currency

• All fees are quoted in GBP (£) unless otherwise specified. VAT or other applicable taxes may be added as required by law.

10.3 Late Payments

• If payment is not made when due, we reserve the right to suspend or terminate the provision of Services until all outstanding amounts are settled.

11. Privacy & Data Protection

11.1 Privacy Policy

• Our collection, use, and storage of personal data is governed by our Privacy Policy, which you agree to by using our Services.

11.2 Data Transfer to Third Parties

• We may use external service providers (e.g., hosting, analytics) for elements of our Services. By using our Services, you consent to the transfer and processing of your data according to our Privacy Policy.

11.3 Data Security

• We employ industry-standard security practices but cannot guarantee absolute data security. You acknowledge you use our Services at your own risk.

12. Termination & Suspension

12.1 Termination by Us

• We may terminate or suspend your access for violation of these Terms or legal requirements, or if continued Service is not feasible (e.g., force majeure).

12.2 Termination by You

• You may cancel the Services by giving notice as described in these Terms. If you cancel outside any stated trial or refund period, you remain responsible for fees incurred prior to cancellation.

12.3 Effect of Termination

• Upon termination, any licenses granted to you end immediately. You must cease all use of our deliverables and Services, and any outstanding fees become due.

13. Limitation of Liability

13.1 Scope of Liability

• Our liability under these Terms is limited to direct losses relating to the Services, not exceeding the amount you paid for the specific Service in dispute, unless otherwise required by law.

13.2 Exclusion of Indirect Damages

• We are not liable for indirect, consequential, incidental, or punitive damages, including but not limited to lost profits, lost data, or business interruptions, except as required by law.

13.3 Statutory Rights

• Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence.

14. Dispute Resolution & Governing Law

14.1 Governing Law

• These Terms and any related non-contractual disputes are governed by the laws of England and Wales.

14.2 Jurisdiction

• The courts of England and Wales have exclusive jurisdiction to resolve any disputes arising from or related to these Terms.

14.3 Attempt to Resolve

• We encourage you to contact us at contact@algominds.ai before pursuing legal action so we can try to resolve disputes amicably.

Contact Information

If you have any questions or concerns about these Terms or wish to exercise any of your legal rights, please reach us at:

• Email: contact@algominds.ai

• Address: 124 City Road, London, United Kingdom, EC1V 2NX

Further information about our legal entity and registration is available upon request.

Acceptance of Terms

By accessing our Services, placing an order, or clicking “Accept,” you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

Thank you for choosing Algominds.ai. We look forward to providing you with innovative AI solutions and exceptional service.